Key Contacts

Customer Feedback

Submit your feedback online at transportnsw.info/contact-us/feedback/ferry-feedback

Or call 131 500

Lost property

If you’ve lost something while travelling on a Sydney Ferries service, fill out the lost property form to submit an enquiry.

whttps://transportnsw.info/contact-us/lost-property/report#/what-have-you-lost

For lost property that you need urgently (such as essential medical equipment) or should you require special assistance to collect your lost item please contact us on (02) 8113-3002

Media enquiries

John McClymont – Daylight Agency
m: +61 432 327 257
e: jmcclymont@daylightagency.com.au

Chris Gray – Daylight Agency
m: +61 410 535 999
e: cgray@daylightagency.com.au

Advertising Opportunities on the Ferries

For all enquiries about advertising on Sydney’s iconic ferries, please contact:
Kirsty Dollisson, TorchMedia Pty Ltd
t: +61 403 035 554
e: kirsty.dollisson@torchmedia.com.au

Filming enquiries

Contact: tdsfcommunications@transdev.com.au
Download our Filming Guidelines

Charter enquiries

Contact: tdsfcommunications@transdev.com.au
Download our Charter Guidelines Document

Environment Response Management Plan

Click the link to read our Pollution Incident Response Management Plan

Drug and Alcohol Policy Statement

Click the link to read our Drug and Alcohol Policy Statement

Health, Safety, Environment (HSEQ) Policy

Click the link to read our HSEQ Policy Statement

Customer Service Plan

Click the link to read our  Customer Service Plan

Accessible Transport Action Plan

Click the link to read our Accessible Transport Action Plan 2020-2021